1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• If additional verification is required, processing time may be extended.

2. Shipping Regions

We currently ship to the following locations:

Domestic (Nigeria):
Nationwide delivery across all states.

International:
International shipping may be available upon request. Please contact [email protected] before placing your order to confirm availability and delivery timelines.

3. Shipping Methods & Delivery Partners

We use reliable third-party courier services to deliver orders based on destination and package size. The selected courier may vary depending on location and operational availability.

4. Delivery Timeframes

Domestic Deliveries (Nigeria):

• Standard Delivery: 2–7 business days

• Express Delivery (where available): 1–3 business days

International Deliveries:

• Typically 7–21 business days after dispatch, depending on destination.

Delivery timelines are estimates and may be affected by logistics delays, weather conditions, customs processing (for international shipments), or other circumstances beyond our control.

5. Shipping Charges

• Shipping fees are calculated at checkout based on delivery location, order size, and selected delivery method.

• The total shipping cost will be displayed before payment is completed.

Promotions:
Free shipping may be offered during special promotions or when a minimum order value is reached.

6. Customs, Duties & Taxes (International Orders)

For international shipments:

• Import duties, customs fees, and taxes are not included in your order total.

• These charges, if applicable, are the responsibility of the recipient.

7. Lost, Damaged, or Delayed Packages

• If your order arrives damaged, please notify us within 48 hours of delivery and provide clear photographic evidence.

• For missing or significantly delayed orders, contact [email protected] so we can assist in resolving the issue with the courier service.

• FOXBAT SYSTEMS LIMITED is not liable for delays caused by external factors beyond our operational control.

8. Contact Information

For all shipping-related inquiries:

📧 Email: [email protected]
🌐 Website: https://eretailpro.store/